FAQ
Orders & Shipping
When will my order ship?
We process orders in 1–3 business days.
How long does delivery take?
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U.S.: 7–14 business days
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International: 10–20 business days
You’ll receive tracking once your order ships.
Do you offer tracking?
Yes. A tracking link is emailed automatically after your order is fulfilled.
Can I change my address after ordering?
If your order hasn’t shipped yet, email us ASAP at support@herbodytea.store with your order number and the correct address.
My tracking hasn’t updated. Is that normal?
Tracking can take 2–5 business days to update while it’s in transit between carriers. If it stalls longer than 7 days, reach out and we’ll check on it.
Returns & Refunds
What’s your return policy?
We accept returns within 30 days of delivery for unused items in original packaging. Email support@herbodytea.store to start a return.
Who pays for return shipping?
Return shipping is the buyer’s responsibility unless the item arrived damaged or incorrect.
How long do refunds take?
Once inspected, refunds are issued to your original payment method. Banks typically post them in 5–7 business days.
Non-returnable items
For hygiene reasons, we can’t accept used bands or items marked final sale.
Branding Update (Read Me)
Why does the product photo show a Her Body Tea logo, but my band doesn’t have one?
We’re transitioning into fully custom-branded inventory.
Note: Some early orders may arrive without the Her Body Tea logo as we complete our branding upgrade.
Quality and resistance are the same, and your results will be too. 💖
Product & Sizing
What’s in each set?
Each set includes 3 fabric resistance bands (light, medium, heavy) + a carry bag.
Are the bands latex-free?
Yes—our fabric bands are made with a woven blend and elastic interior. No surface latex touching skin.
Do the bands roll or pinch?
Fabric bands are grip-lined to help prevent rolling and sliding during movement.
How do I choose a resistance?
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Light: Warm-ups, high-rep work, mobility
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Medium: Glutes/legs, moderate resistance
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Heavy: Advanced movements, strong glute activation
Rotate based on the exercise and your strength level.
How To Use (Quick Guide)
Top exercises for results
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Glute bridges / Hip thrusts
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Squats / Pulse squats
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Lunges / Split squats
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Side steps / Monster walks
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Donkey kicks / Fire hydrants
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Standing abductions
Beginner routine (2–3x/week)
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Glute bridge — 3×12 (Light)
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Squat — 3×10 (Medium)
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Side step — 3×12 each side (Light)
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Donkey kick — 3×12 each side (Light/Medium)
Advanced routine (3x/week)
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Hip thrust — 4×12 (Medium/Heavy)
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Bulgarian split squat — 3×10 each side (Medium)
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Monster walk — 3×20 steps (Light/Medium)
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Fire hydrant — 3×15 each side (Medium)
Care & Maintenance
How do I clean my bands?
Spot clean with mild soap and cool water. Air dry only. Do not machine wash or tumble dry.
How do I store them?
Keep bands in the carry bag, away from direct sun and sharp surfaces.
Payments, Discounts & Security
What payment methods do you accept?
Major cards, Shop Pay, Apple Pay, Google Pay (availability may vary by region).
Is checkout secure?
Yes—our site uses encrypted checkout and secure payment gateways.
Can I use more than one discount?
One discount code per order, unless otherwise stated.
Problems With Your Order
I received the wrong item or something arrived damaged.
Email support@herbodytea.store with your order number and photos—we’ll make it right quickly.
My package says delivered but I didn’t receive it.
Check with neighbors and your mailbox/parcel lockers first. If still missing after 48 hours, contact us—we’ll help investigate with the carrier.
International Customers
Do you ship worldwide?
Yes. Duties/taxes may be charged by your country on delivery.
Will shipping take longer?
International transit averages 10–20 business days, depending on customs.
Wholesale & Partnerships
Do you offer wholesale or influencer partnerships?
We do. Email collab@herbodytea.store with your details and links.
Contact Us
Still have questions? We’re here to help.
📧 support@herbodytea.store